
by Michael D. Anestis, M.S.
When a patient is assessed for the presence of mental illness, the interaction can look very different from setting to setting. One of the primary sources of potential differences is the degree of structure involved in the assessment. Structured diagnostic interviews, which involve a series of questions designed to systematically assess for the presense of specific mental illnesses, have emerged in recent years as a method for developing accurate and reliable diagnoses and for making difficult differential diagnostic decisions (e.g., Basco et al., 2000; Zimmerman & Mattia, 1999). Scientifically-minded psychologists - in large part - agree that using these structured interviews is the gold standard method for ensuring a valid and reliable diagnosis (Joiner, Pettit, Walker, Perez, & Cukrowicz, 2005). Another approach, however, involves the use of unstructured interviews. In this latter approach, the clinician simply asks questions that seem relevant, developing the interview as he or she goes in an effort to determine the precise nature of a patient's diagnostic profile.
Nearly two years ago, I wrote an article on PBB discussing a study published in Behavior Therapy that examined the degree to which patients respond positively to structured interviews. This study was needed because, despite empirical evidence supporting the greater reliability and validity of structured interviews relative to unstructured interviews, there appeared to be substantial resistence to their implementation in every day practice, some of which stemmed from clinicians' concern that patients view structured approaches negatively. As it turns out - and you can read much more detail about this in the original PBB article - patients actually viewed the structured interview extremely positively. On average, they found the interview to be helpful and not overly exhausting and they reported that their relationship with the therapist who administered the interview was very positive.

Today, I came across a follow-up study by the same research group (Katrin Bruchmuller, Jurgen Margraf, Andrea Suppiger, and Silvia Schneider) that is currently in press at Behavior Therapy. In this study, the authors wanted to accomplish three main goals:
- Determine the degree to which structured interviews are utilized in every day practice
- Compare therapists' views of patients' views of structured interviews to the actual patients' views of structured interviews
- Determine the reasons that therapists do not utilize structured interviews and the degree to which specific reasons are associated with not using structured interviews
This particular research team is based in Switzerland and, to access therapists, they utilized the email lists of the three main professional organizations for therapists based in that country. Emails were sent to 1,038 psychotherapists and 889 psychiatrists. As an incentive to participate in the email survey, participants were entered into a lottery to win a voucher worth approximately $200. Three weeks after the initial emails were sent, a reminder email was sent thanking individuals who had participated and requesting further participation. In total, only 25.7% (n = 495) of the therapists responded to the email and participated in the survey. This is an obvious weakness that should be kept in mind as you consider the results. The average age of the therapists who took part was 52, 53% were female, and they reported an average of 19 years of experience. The therapists reported a wide range of theoretical orientations (e.g., 19% cognitive behavioral, 22% psychoanalysis, 11% depth psychotherapy, 18% systemic, 12% Rogerian, 5% gestalt).
I'll break down their findings by their relevance to the three stated purposes mentioned above.
Frequency of Use
The therapists in this study reported that they only use structured interviews with 14.8% of their patients. Perhaps even more startling, 51.6% reported that they do not use structured interviews with any of their patients. Surprisingly to me, psychologists and psychiatrists did not differ in the degree to which they used structured interviews.
View of Patients' Acceptance of Structured Interviews
The authors anticipated that therapists would expect patients to have much worse views of structured interviews than the patients would actually have. To test this, they used the same measure utilized in the study described in the earlier PBB article (Suppiger et al., 2009) and directly compared the responses of the therapists in this study and the patients in the earlier study. In the earlier study, the patients' global rating of satisfaction with the structured interview was 86.55 (out of 100). In the current study, the therapists expected patients would report a global satisfaction rating of 49.41. That is a HUGE discrepancy and it indicates that therapist fears about how patients will respond to structured interviews are not even particularly close to being accurate.
The global rating, while informative, does not tell the entire story. On a specific item indicating that patients do not report everything that is bothering them in structured interviews, therapists exhibited significantly higher agreement than did the patients. Given that patients have much more insight into the degree to which they are sharing what is on their mind than the therapists do (I'm sure some folks disagree with this, but the degree to which the opposing viewpoint violates the basic principles of science is difficult to overstate), this is a problem. In a specific item indicating that patients feel "questioned out" by the end of a structured interview, again therapists exhibited significant more agreement with the idea than did the patients, who indicated that they did not feel exhausted or overburdened by the questions. Additionally, patients reported that their relationship with the therapists was more positive and the interview was more helpful than the therapists believed they felt. Overall, these results represent a fundamental disconnect between therapists and patients regarding the degree to which stuctured interviews are helpful, elicit enough information, and support a positive therapeutic relationship.
Why Therapists do not Use Structured Interviews
Perhaps the most stunning number presented in this study is that, even though 63% of the therapists agreed with the notion that structured interviews help them not overlook something, less than 15% use these tools. The most commonly given reasons for not using structured interviews were "my clinical judgment is more useful to me" (37%...Paul Meehl weeps), "they take too long" (34%), and "they disturb the relationship to the patient (32%...and a direct contradiction of the data).
In terms of familiarity with administering structured interviews, 35% said "not at all/hardly," 42% said "a little," 17% said "quite well" and 6% said "very well." As the authors of the study noted, these numbers reflect an impressive lack of training in and awareness of structured diagnostic interviews.
Taking things a step further, the therapists reported modest beliefs that the DSM-IV and/or ICD-10 diagnoses are helpful for their practice (1.69 out of 3), but much less belief that structured diagnostic interviews are helpful (0.99 out of 3). In other words, they believed diagnoses may be modestly helpful (click here and here for arguments that they are, in fact, quite helpful), but did not believe structured interviews were a useful tool for making diagnostic decisions.
The final set of analyses run by the authors involved using therapist responses to predict the degree to which they utilize structured interviews. What they found was that therapists who endorsed the following a less likely to use structured approaches:
- Clinical intuition is more valuable (again....*cringe*)
- Structured interviews disrupt the therapeutic relationship
- Lack of familiarity with structured interviews
- Patient will not respond positively to structured approaches
Now, to be fair, if a therapist believes these things, it makes functional sense that they would avoid structured approaches. After all, what kind of health care provider would use an approach they believe could cause their client harm? The issue here is thus the validity of those beliefs and the bottom line is that the data simply do not support any of the above mentioned notions (other than the lack of familiarity...which indicates a need for futher training by the therapists to ensure that they are well-versed in evidence-based approaches to health care).
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So what's the bottom line here? Despite the strong evidence for enhanced validity and reliability through the use of structured approaches and the positive response of patients to such approaches, therapists typically favor unstructured interviews. In a sense here, as is so often the case, the issue boils down to beliefs regarding the utility of science in health care and that's a debate that we at PBB take very seriously. At the same time, these results undoubtedly reflect a sharp disconnect between how therapists perceive their clients' beliefs and what clients actually believe, which if you think about it, is a very impressive argument against the notion that the therapist's intuition is the surest path towards mental health.
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If you would like to learn more about this or other topics discussed on PBB, we recommend that you consult our online store for scientifically-based psychological resources.
Mike Anestis is a psychology resident at the University of Mississippi Medical Center and a doctoral candidate in the clinical psychology department at Florida State University
As a new approach, I am going to list the references from this article here instead of on the references page. This may become my new standard approach:
Basco, M.R., Jeff, Q.B., Davies, D., Rush, A.J., Witte, B., Hendricks, W., & Barnett, V. (2000). Methods to improve diagnostic accuracy in a community mental health setting. American Journal of Psychiatry, 157, 1599-1605.
Bruchmuller, K., Margraf, J., Suppiger, A., & Schneider, S. (in press). Popular or unpopular? Therapists' use of structured interviews an their estimation of patient acceptance. Behavior Therapy.
Joiner, T.E., Pettit, J.W., Walker, R.L., Perez, M., & Cukrowicz, K.C. (2005). Evidence-based assessment of depression in adults. Psychological Assessment, 17, 267-277.
Suppiger, A., In-Albon, T., Hendriksen, S., Hermann, E., Margraf, J., & Schneider, S. (2009). Acceptance of structured diagnostic interviews for mental disorders in clinical practice and research settings. Behavior Therapy, 40, 272-279.
Zimmerman, M., & Mattia, J.I. (1999). Psychiatric diagnosis in clinical practice: Is comorbidity being missed? Comprehensive Psychiatry, 40, 182-191.
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